First
When community members call for police service, they deserve to feel confident that responding officers will treat them with the utmost respect and dignity.
Second
The anti-police climate has created an urgent need for a performance metric whereby high-quality service providers—the vast majority of officers—can be acknowledgedand rewarded for their work.
Third
Current policing performance metrics are almost entirely focused on enforcement activities like arrests, tickets, street stops, etc. Therefore, officers operating within the current framework are incentivized to take punitive enforcement actions because that’s all they’re measured by.
First
Community members are empowered to provide meaningful feedback about the quality of their interaction with officers which becomes part of the officer’s performance review process.
Second
Officers who consistently provide high-quality service to the community become evident in the performance data and can be acknowledged and rewarded appropriately.
Third
LEAF transforms the current performance paradigm. Instead of incentivizing just enforcement, LEAF incentives officers to increase the public’s perceptions of trust and legitimacy by leaving positive impressions upon police customers.